Safety and Quality Mark in accordance with Quality Control and Safety Management of Industrial Products Act
Description: Leather Product
Material: Exterior: Natural leather (Calfskin) Interior: Polyester 100%
Made in Republic of Korea
Manufacturer/Sales: Harry Textile Co., Ltd.
Address: 298 Beotkkot-ro, Daeryung Post Tower 6th Unit 808, Geumcheon-gu, Seoul
Customer Support Center: 070-8028-8963
Product is certified by KC to be in compliance with Korea’s product safety requirements
Standards of consumer dispute settlement
The Company will abide by the following procedures to compensate consumer damages in pursuant of the Fair Trade Commission’s announcement (effective Feb 29) regarding standards of consumer dispute settlement by product item.
1. Within 7 days from the request date, the Company will notify the consumer of whether or not compensation will be provided and the details of compensation, and the compensation will be made within 14 days of notification.
2. The company will issue a refund for the following cases.
- If consumer pays more than the displayed price to purchase a product due to error, the consumer will receive a refund of the exceeded amount.
- If there is a discrepancy between the product and its advertisement or quality mark, the consumer will receive a refund provided that the request is made within 30 days of purchase.
3. The company is not liable for any product damages and modifications incurred due to consumer negligence and any products with an expired warranty. If repairs are possible, the company provides aftercare service at actual cost.
|Faulty material or seems
||Free repairs, exchange or full-price refund permitted for the first year upon purchase. Fees will incur after the warranty period.
|Unsatisfactory design or color
||If the product has no damages, it can be exchanged with the same product of the same price within 10 days of purchase.
For natural leather
1. Please dry the product under shade, and when wet, do not dry the product with direct sunlight or heat and instead use a dry towel or any soft cloth to remove the moisture.
2. Due to the nature of leather, all leather products may experience changes in shape and color depending on the period of use and handling.
3. Specific areas of the product may experience changes in shape and color due to perspiration, moisture, friction, heat, and such conditions, so please be cautious in handling and storing the product. Also, for bright-colored products, the dye of clothing it comes to contact with may transfer onto the product.